FREE SHIPPING UK WIDE FOR ALL ORDERS OVER £59
We also have an EXPRESS shipping option with FEDEX
Currently we offer flat rate shipping costs to all the United Kingdom for orders under £59:
Please note all shipping times stated above are an estimate only as shipping times may vary depending on weather conditions and peak times of the year.
Due to COVID19 logistics issues we are currently shipping all UK orders from our Australia warehouse. Please note all duties and taxes on entry are covered by us and you will not incur any extra duties or taxes charges.
You can exchange or return for refund a product you have purchased from BlockBlueLight within 30 days of purchase.
Please email our customer service team on info@BlockBlueLight.co.uk and let us know the issue and whether you would like to return or exchange your BlockBlueLight product.
We do not allow refunds on items bought during our major sale periods. These sales are Black Friday/Cyber Monday (22nd November to 2nd December). Full priced items purchased without a discount code during these times will still be eligible for both refund or exchange.
Your right to exchange or return is subject to the following conditions:
BlockBlueLight is not responsible for any lost or damaged packages during transit. We will to the best of our ability attempt to resolve any issues that may arise during transit, but can unfortunately make no guarantees. All shipping will be tracked and a tracking number provided at time of shipment. This tracking number can be used by you to locate any parcels with your national carrier.
If your order is not able to be delivered due to incorrect address information provided on your order resulting in Australia Post returning your order to BlockBlueLight will result in a return shipping cost of $10.99 being deducted from any refund given, or this will be payable before we resend the order to correct address.
Our products are all hand checked before they are neatly packaged up for you. However, if your product is faulty, we will comply with our obligations under Australia Consumer Law and refund your payment or exchange the product at no cost to you. We will also cover shipping costs.
Premium supplier of blue and
artificial light blocking products.
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